Terms And Conditions

Welcome to Covenant Real Estate Dubai. Our mission is to provide exceptional real estate services in Dubai, guided by a strong commitment to ethical behaviour, integrity, and honesty. By engaging with Covenant Real Estate, you agree to adhere to the following terms and conditions, which are designed to ensure a transparent, respectful, and trustworthy experience for all parties involved.

1. Ethical Behaviour and Integrity
At Covenant Real Estate, ethical behaviour, integrity, and honesty are the cornerstones of our business. We pledge to:

Conduct all transactions with transparency and fairness.
Prioritize the well-being and interests of our clients above personal gain.
Uphold the highest standards of professionalism in all interactions.

2. Services
Covenant Real Estate offers a comprehensive range of real estate services in Dubai, including:

Property Sales and Purchases: Assisting clients in buying and selling residential and commercial properties.
Property Rentals: Offering a variety of rental properties to meet the needs of tenants and landlords.
Property Management: Providing end-to-end property management services to ensure the maintenance and profitability of properties.
Real Estate Consultancy: Delivering expert advice on market trends, investment opportunities, and strategic planning.

3. Client Commitment
Our commitment to our clients includes:

Transparency: Providing clear and honest information regarding all aspects of real estate transactions.
Client-Centric Approach: Acting in the best interest of our clients at all times, ensuring their needs and preferences are prioritized.
Confidentiality: Safeguarding the privacy and confidentiality of all client information.
Expert Guidance: Leveraging our years of industry experience to offer informed and reliable advice.

4. Responsibilities of Clients
Clients engaging with Covenant Real Estate agree to:

Provide Accurate Information: Ensure all information provided is truthful and accurate to facilitate smooth transactions.
Adhere to Agreements: Respect the terms of contracts and agreements made with Covenant Real Estate and third parties.
Maintain Communication: Communicate openly and promptly with our agents to ensure efficient service.
Follow Legal Guidelines: Adhere to all local laws and regulations pertaining to real estate transactions.

5. Broker and Agent Conduct
All brokers and agents representing Covenant Real Estate are held to stringent standards of conduct, including:

Ethical Behaviour: Upholding integrity and honesty in all dealings with clients and colleagues.
Professional Integrity: Avoiding conflicts of interest and ensuring fair treatment for all clients.
Continuous Improvement: Committing to ongoing professional development and staying informed about industry changes and advancements.

6. Confidentiality
Covenant Real Estate is committed to protecting the confidentiality of all client information. We ensure that:

Privacy is Respected: Personal and financial information is kept confidential and secure.
Data Protection: Information is not shared, sold, or disclosed without explicit consent, except as required by law.

7. Dispute Resolution
We aim to resolve any disputes amicably and fairly. In the event of a disagreement:

Open Communication: Clients are encouraged to discuss any concerns directly with their agent.
Legal Compliance: Disputes will be handled in accordance with the laws of Dubai, UAE, ensuring a fair and lawful resolution.

8. Amendments to Terms and Conditions
Covenant Real Estate reserves the right to amend these terms and conditions as needed. Clients will be notified of significant changes. Continued use of our services constitutes acceptance of the updated terms.