Privacy Policy

Covenant Real Estate Dubai is committed to protecting your privacy. We collect personal information (such as name, address, email, and phone number), financial information (such as bank details and payment information), property information (such as details of properties you own, rent, or are interested in), and usage data (such as IP addresses and browsing history). This information is used to provide and enhance our real estate services, process transactions, communicate with you, offer customer support, and comply with legal obligations.

We do not sell your personal information to third parties. However, we may share your information with trusted service providers to assist in delivering our services or as required by law. We implement robust security measures, including encryption and access controls, to protect your information.

1. Information We Collect
We may collect and process the following types of information:

Personal Information: Name, address, email, phone number, and other contact details.
Financial Information: Bank details, payment information, and transaction history.
Property Information: Details of properties you own, rent, or are interested in.
Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, and browsing history.

2. How We Use Your Information
We use the information we collect for various purposes, including:

Service Delivery: To provide and manage our real estate services, including property sales, rentals, and management.
Communication: To contact you with information about our services, updates, and promotional materials.
Transaction Processing: To process transactions and manage payments.
Customer Support: To respond to your inquiries and provide customer support.
Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Information Sharing and Disclosure
We do not sell or share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Protecting data in transit and at rest using encryption technologies.
Access Controls: Limiting access to your information to authorized personnel only.
Regular Audits: Conducting regular security audits and assessments.

5. Your Rights
You have the following rights regarding your personal information:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request corrections to any inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal information, subject to legal and contractual obligations.
Objection: The right to object to the processing of your personal information for certain purposes.

You have the right to access, correct, or delete your personal information and to object to its processing. We may update this Privacy Policy occasionally; your continued use of our services constitutes acceptance of the updated policy.